Senior Business Analyst/Salesforce
Senior Business Analyst/Salesforce
Pacific / Eastern Time Zones•United States|Senior Business Analyst
We’re seeking a Senior Business Analyst who will work closely with the customer stakeholders and Solution Architect and Functional Consultant to deliver successful projects.
Key Areas: Senior Business Analyst/Salesforce, CPQ, Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing
Role And Responsibilities:
- Conduct discovery and requirements gathering workshop in partnership with functional consultant
- Serve as the functional expert for Salesforce and stripe and guide customers towards achievable options through configurations and set expectations
- Excellent oral and verbal presentation skills and experience with driving sprint demos and creating completing deliverables including requirements, design, user stories, and testing documentation
- Work closely with the Solution Architect and Customer resources to ensure the system meets the needs of the Customer
- Stay abreast of marketplace solutions for delivering a comprehensive solutions with available off the shelf components
Required Skills and Capabilities:
- Dependable team player with proactive communication skills
- Problem-solving skills with the ability to plan and (re)prioritize and manage change
- Attention to detail while understanding the big picture
- 2+ years’ experience as a Business Analyst on Salesforce or similar implementations
- Experience creating documentation for requirements, design, test, and training
- Experience with two or more: Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing
- Empathize with and understand users experience for successful adoption
- Ideate and iterate with a strong bias for action and execution for faster releases
- Possess kid like curiosity and have an unquenchable thirst for learning and tinkering
- Do the right thing with honesty and integrity